IVR CRM for Hospitals & Diagnostic Centers
Stop losing patient enquiries. AISparrows captures every call, WhatsApp and form lead on one dashboard, records every IVR call, and makes sure no follow-up is ever missed — purpose-built for hospitals, clinics and diagnostic centers.
Most CRMs miss the calls that actually buy
A patient calls, the line is busy or the call is missed — and the enquiry (and the revenue) walks away. AISparrows captures every call, WhatsApp message and form enquiry, records it, and makes sure someone follows up. Nothing slips through the cracks.
Every patient enquiry, captured in one inbox
IVR calls, WhatsApp, IndiaMart, JustDial, Practo and website forms land on a single live dashboard with pop-up alerts in under 2 seconds — so your front desk calls back while the patient is still deciding.
- Every call recorded & playable
- Missed-call alerts every 15 minutes
- Round-robin assignment across staff
WhatsApp that replies before you do
The moment a call is missed, AISparrows auto-sends a reassuring WhatsApp template. Run one clinic number for the whole organisation, or give every agent their own — your choice.
- Free QR-scan or official Business API
- Auto-templates per lead source
- Share reports & brochures in one tap
Sit back — your CRM reports to you
A WhatsApp digest every morning at 9 AM with leads, conversions and revenue. Live dashboards by agent, plus a multi-branch view for hospital groups and diagnostic chains.
- Daily owner digest on WhatsApp
- Conversion by agent & source
- Multi-location / multi-branch rollup
Built to capture, automate and convert
Unified patient-lead inbox
Every enquiry from IVR, WhatsApp, IndiaMart, JustDial, Practo and website forms in one place, with real-time alerts.
IVR call tracking & recording
Every call logged, recorded and playable, with missed-call alerts every 15 minutes so no patient slips through.
WhatsApp auto-reply
Free QR-scan or official Business API — auto-send a reassuring template the moment a call is missed.
Live pop-up alerts
Reception screens pulse green within 2 seconds of a new enquiry for instant callback.
REST API to HMIS / LIS / billing
Plug straight into your existing hospital, lab or billing software — no rip-and-replace.
Daily owner report at 9 AM
A WhatsApp digest of leads, conversions and revenue, plus round-robin assignment across your team.
IVR CRM — Hospitals & Diagnostics — a Creative vertical
Built and run by AISparrows, part of the Creative (Creative Digilabs Pvt. Ltd.) family. Visit the site for a live demo, pricing and onboarding.